Description
By purchasing your appointment you are agreeing that your appointment cannot be cancelled, rescheduled or refunded from 24 hours of the appointment time.
Clients who book an appointment are entitled to a refund, subject to a £5 admin deduction, if they cancel an appointment 24 hours ahead of the appointment time.
Cancellations within 24 hours of an appointment, or a failure to attend an appointment, will not be eligible for a refund.
Clients who are unable to attend an appointment may rebook through our online booking system, and purchase a new appointment subject to the same cancellation policy.
